Physio Assessment

Physio 1st Call

April 16, 20262 min read

Physio 1st Call – No GP Appointment Needed

At Physio Performance, we are your first point of contact for accident‑related injuries. This is known as Physio First Contact (Physio 1st Call), and it means faster care, less hassle, and quicker recovery. You don’t need to see a GP first to lodge an ACC claim or start physiotherapy.


Injured? Contact Us First

Whether your injury happened at work, during sport, at home, or as a result of a fall or accident, our experienced physiotherapists can:

  • Assess your injury

  • Provide immediate treatment

  • Lodge your ACC claim on the spot

If you’re experiencing pain, stiffness, swelling, or reduced movement, early assessment is key. Seeing a physiotherapist early can help reduce pain, prevent ongoing issues, and get you back to doing what you enjoy sooner.


What Is Physio 1st Call?

Physio 1st Call means that physiotherapists are authorised to lodge ACC claims without a GP referral. This allows you to skip unnecessary steps and start treatment straight away.

When you see us first:

  • There’s no need to book a GP appointment

  • Your ACC claim can be lodged during your initial physiotherapy visit

  • Treatment can beginimmediately

This streamlined approach saves you time and removes barriers to care—especially when you’re already dealing with pain or reduced function.


Comprehensive Assessment and Treatment

At Physio Performance, we take the time to fully assess your injury and understand how it’s affecting your daily life, work, or sport. Your physiotherapist will then create a personalised treatment plan designed to help you recover safely and efficiently.

Treatment may include:

  • Hands‑on therapy

  • Exercise rehabilitation

  • Pain management strategies

  • Advice on activity modification and injury prevention


Imaging Referrals When Needed

If further investigation is required, Physio Performance can refer you directly for imaging, such as:

  • X‑ray

  • Ultrasound

This ensures your injury is accurately diagnosed and managed appropriately, without unnecessary delays. Not every injury needs imaging, but when it does, we’ll guide you through the process and coordinate the next steps of your care.


Why See a Physiotherapist First?

Choosing to see a physiotherapist first for your ACC injury offers several benefits:

  • Faster access to care

  • Early diagnosis and treatment

  • Reduced time off work or sport

  • Lower risk of ongoing or chronic pain

Most musculoskeletal injuries respond very well to early physiotherapy intervention, and many people never need to see a GP at all for their ACC‑related injury.


Start Your Recovery Today

If you’re injured, sore, or struggling with movement, don’t wait. Seeing us first can make all the difference.

📞Contact Physio Performance today to book your appointment on 03 4772853 or book online at https://nzappts.gensolve.com/physio_performance
✅ No GP referral needed
✅ ACC claims lodged for you
✅ Expert assessment and treatment from day one

Your recovery starts with your Physio 1st Call.


Back to Blog